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Welcome to Student Help Point

By RGrant 13 Jan 2021

Gateway to Student Life

We can assist as a first point of call for all non-academic queries; if you don’t know who can help you, connect with us and we will find the answer or signpost you to a support service who can provide specialist help.

Our advisors are:


We offer a mix of in person and online chat connections. Our opening hours  are subject to change during covid: please check the latest opening hours at 

We can assist with:

• Accommodation Advice

• Enrolment

• Student issues

• Documents and ID

• Appointments

• Advice on the range of support services that can assist you

• All non-academic queries

Send your queries to:

Or log a call at 

You may also find the answer to your query by browsing the FAQs at

Find Us Online

Online chat: (Monday to Friday 3-4:30pm)

Twitter: @RGUHelpPoint

Instagram: @RGUStudentLife