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Need someone to talk to?

By sophiebk 18 Jan 2021

While we cannot meet others in person at the moment, there is a great deal of 24/7 support available over the phone and online. It's important that you know where to reach out to if you ever need to talk.

Student Space

Whether it’s your mental health, your studies, worries about money or relationships, Student Space can support you and help you move forward. Get free, confidential support by phone from a trained volunteer, from 3pm to 12am every day. Call them free on 0808 189 5260 or text STUDENT to 85258.

Talk Liverpool

Talk Liverpool is a free NHS service offering support to adults in Liverpool who are feeling depressed or anxious. Talk Liverpool aims to get you the right help at the right time. Contact them here.

Mersey Care 24/7 Mental Health Crisis Helpline

Mersey Care offer online and phone psychological support for anyone in need, just call 0800 145 6570

Campus support

On campus, the University ensures a safe, secure and crime-free environment through the Campus Support team. They can be contacted in an emergency on 0151 794 2222, or in a non-emergency – 0151 794 3252. 

The Brownlow Practice – Student Health

Brownlow Health is our recommended provider for students who need to register with a GP. Find out more here and you can also telephone them on 0151 2854578.

The Samaritans 

The Samaritans provide someone to talk to 24 hours a day, every day. Simply call 116 123. 

Halls Support

Please don't forget that as well as these amazing external organisations, your RA team provides an on-call emergency service 8pm - 8am Monday-Friday and 6pm - 9am Saturday-Sunday. The contact number for the Residential Adviser team can be found on the notice boards in all kitchens and lift lobby’s as well as online here.


Papyrus offers support for people feeling suicidal. The service is available between 10am and 10pm weekdays, 2pm to 10pm weekends and 2pm to 5pm bank holidays. Papyrus can be contacted on 0800 0684141. 

James Place 

James' Place offers intensive support for men experiencing suicidal crisis, is focused on the individual and available free to men in the Merseyside area. Find out more here.

Shout (Crisis Text Service, 24/7)           

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Text SHOUT to 85258 for someone to talk to via text.

MindOut (for LGBT)  

Mindout is a Lesbian, Gay, Bisexual, Trans & Queer Mental Health Service. More information here  

Hub of Hope

An amazing search engine that finds you help closest to you - search for your local support services by postcode here.

The University Wellbeing Team

If you think that you may require support in relation to any issue affecting your wellbeing you should contact the Wellbeing Team on 0151 795 1000 or via email at

There's also a wealth of support online that you can access here.

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