Welcome to Student Help Point

Gateway to Student Life

We can assist as a first point of call for all non-academic queries; if you don’t know who can help you, connect with us and we will find the answer or signpost you to a support service who can provide specialist help.

Our advisors are:

Rachel
Stuart
Haider


We offer a mix of in person and online chat connections. Our opening hours  are subject to change during covid: please check the latest opening hours at www.rgu.ac.uk/studenthelppoint 

We can assist with:

• Accommodation Advice

• Enrolment

• Student issues

• Documents and ID

• Appointments

• Advice on the range of support services that can assist you

• All non-academic queries

Send your queries to:

studenthelppoint@rgu.ac.uk

Or log a call at ask.rgu.ac.uk 

You may also find the answer to your query by browsing the FAQs at  ask.rgu.ac.uk

Find Us Online

www.rgu.ac.uk/studenthelppoint 

www.rgu.ac.uk/shpmoodle

Online chat: www.whereby.com/RGUHelpPoint (Monday to Friday 3-4:30pm)

facebook.com/RGUStudentLife 

pinterest.com/RGUHelpPoint

Twitter: @RGUHelpPoint

Instagram: @RGUStudentLife