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Ask RGU - Online Help Point

By AGoldhawk 05 Sep 2019

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Here you can log enquiries and questions, book appointments, browse a range of frequently asked questions (FAQs) and provide feedback. 

Support Teams participating in this : Student Records; Student Finance; Student Help Point; Immigration Compliance; Counselling and Wellbeing, Accommodation and Inclusion, Employability and Enrichment Hub  

When you email these Teams this will generate an enquiry in ASK RGU  and you will receive a reply from ASK RGU that will allow you to login and track the progress of your enquiry. (During term-time)

Next time you have a question or request for any of these support services try using ASK RGU by going to to see whether one the FAQs can help or if not log an enquiry and use ASK RGU to track  progress on that enquiry.

Out with term-time or normal office hours you may find the answer to your question in the FAQ section however please note that if you do log an enquiry over the vacation period you will not receive a response to this until all staff return.

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