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Accommodation

Your Halls - all you need to know.

By sophiebk 20 Aug 2018

In this guide we will cover frequently asked questions we get from students once they have received their room offer and further information about what to expect when you arrive (for example room colours and facilities). If you are looking for information about applying for accommodation, paying for your accommodation or room allocation please visit the Accommodation Team website here:

Understanding your offer

How Will I Get My Room Offer? 
We will email you to let you know your room offer and you then have 24 hours to accept this offer.

How Do I Accept my Room Offer?
To secure your accommodation you must sign the tenancy agreement online by accepting your room offer and agreeing to the terms and conditions via your Liverpool Life Portal. This is a legally-binding contract therefore it is important that you familiarise yourself with the components of the contract. You are given 7 working days from accepting the room offer where this can be cancelled. Once these 7 working days have passed, you are legally bound to the accommodation agreement for the room. 

How do I pay my Booking Fee?
You are required to pay a £150 Booking Fee once you have accepted your room offer. You can pay the accommodation booking fee via your Liverpool Life Portal. This becomes your deposit once you've moved in.

My Room Offer has Expired, what should I do?
You are given 24 hours in which to accept a room offer. If you don't accept the offer in this time the accommodation application is closed and the room is offered to another student. If you would like your accommodation application re-enabled you must contact the Accommodation Office.

I have been offered a Virtual Room, what is this?
You have been sent a Virtual Room Offer, this means that we have guaranteed you a room in one of our City Campus or Student Village locations and will be in touch with full confirmation of a room offer shortly.
 
I didn’t get a room I wanted. What can I do?
If you are sent a room offer you're unhappy with you can place a room move request but you do need to accept your initial room offer first. This means that if we can’t find you an alternative you will still be liable to the room and accommodation fees. Once you’ve placed a room move request you’ll then be moved rooms as soon as an alternative room becomes available either before the contract start date or throughout the academic year. You can also choose to ‘reject the room offer’ and this closes your entire application and you won’t receive any further room offers form us.

I have accepted my Offer, but now I want to cancel. What do I do?
To request to cancel your booking, please contact accommodation@liverpool.ac.uk

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Planning your move

What colour is my bedroom and is there storage available?

Greenbank Student Village
There is a neutral tone used on the majority of walls but there will then be a ‘feature colour’ wall. You can see the different colours here. There is a wardrobe, a set of drawers and some space for storage under the bed.

Vine Court 
The walls are sandstone grey and the carpets are coloured as below:
A & AB – Dark red / B – Green / C – Blue / D – Purple Blue / E – Brown Orange / F – Green Yellow
There is a wardrobe and some space for storage under the bed.

Melville Grove 
There is variety of wall colours from purple, blue, lime green and plain white. These are specific to room, rather than house, so will vary depending on your exact room. Carpets are all dark grey. There is a wardrobe and some space for storage under the bed.

Crown Place 
There is a neutral tone used on the majority of walls but there will then be a ‘feature colour’ wall:
Core A – Light blue / Core B – Green / Core C – Orange / Core D – Red / Core E – Dark Blue / Core F – Yellow /
Core G – Purple / Core H – Turquoise. There is a wardrobe and some space for storage under the bed.

Tudor Close 
These rooms have white walls and a wardrobe for storage.

Philharmonic Court 
These rooms have grey walls and a coloured feature wall that varies for each room, you can see some example photos by following the link below. For storage there is a wardrobe, under bed storage and also a cupboard at the back of the bed which can store narrow items. 

Dover Court 
There is a neutral tone used on the majority of walls but there will then be a ‘feature colour’ wall: A block – lime green / B block – teal / C and D blocks – purple. For storage there is a wardrobe, under bed storage and also a cupboard at the back of the bed which can store narrow items. 

Carnatic Halls
These rooms all have white walls. There is a wardrobe, a set of drawers and some space for storage under the bed. 

See photos of Dover, Melville, Crown, Vine, Tudor and Philharmonic here
See photos of Carnatic here 
See photos of Greenbank here

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What does my room number mean?

Greenbank Student Village
The letter is your core; there are two cores in Derby Annex (N & P), four cores in Derby (Q to T) and one core in Rathbone (U). The first number is the floor you are on; the number 1 would be first floor etc. Lower floors use letters - G being ground floor, M being mezzanine and LG being lower ground floor. The remaining numbers are your flat and room number in that flat. For example, UG.503 in Rathbone is Core U, Ground Floor, Cluster flat 5, bedroom 03 
and T2.208 in Derby is Core T, 2nd Floor, Cluster flat 2, bedroom 08

Vine Court 
The letter at the start of your room number is your block; there are three blocks in the West Block (A, B and C) and three in the East Block (D, E and F). The first number is the floor you are on; the number 1 would be first floor etc. Lower floors use letters - G being ground floor, GM being mezzanine. Then the rest of your room number is your room on that floor. For Example, A3059 is A block, 3rd floor, room 59 and CGM014 is C block, Mezzanine floor, room 14.   
To give you an idea of how many people will be living near you, if you're catered you'll be on a corridor with up to 16 people, and if you're self-catered you'll be in a flat with up to 8 people.

Melville Grove 
We have 49 Houses at Melville. The first number isyour house number, the second number is your room number in the house (and usually around 7 rooms per house). For example, 487 is house number 48, room 7 

Crown Place 
Crown Place is split into 3 blocks and 8 cores within those blocks. Block 1 consists of cores A, B and C. Block 2 is cores D, E and F and Block 3 is cores G and H. The letter at the start of your room number is your core. The first number is the floor you are on; the number 1 would be first floor etc. Lower floors use letters - G being ground floor, LG being Lower Ground Floor. The final three digits of your room number show your cluster flat and room number in the cluster flat. For example, A1.303 in Block 1 is Core A, Floor 1, Cluster flat 3, bedroom 03 and DG.105 in Block 2 is Core D, Ground Floor, Cluster flat 1, bedroom 05.

Tudor Close
15 houses numbered 1 to 15. 1 to 4 in the middle of the site; 5 to 8 along the front on Mulberry Street; 9 to 12 at the rear of the site and 13 to 15 at the side looking over Oxford Street.   

Philharmonic Court
The letter at the start of your room number is your Block. The first number is the floor you are on; the number 1 would be first floor etc. Lower floors use letters - G being ground floor, LG being Lower Ground Floor. The last two numbers are your flat number and your room number within that flat. For example, A132 is Block A, Floor 1, Flat 3, bedroom 2 and DG21 is Block D, Ground Floor, Flat 2, bedroom 1.

Dover Court 
The letter at the start of your room number is your Block. The first number is the floor you are on; the number 1 would be first floor etc. Lower floors use letters - G being ground floor, LG being Lower Ground Floor. The last two numbers are your flat number and your room number within that flat. For example, A132 is Block A, Floor 1, Flat 3, bedroom 2 and DG21 is Block D, Ground Floor, Flat 2, bedroom 1. 

Carnatic Halls
Rankin, Salisbury and McNair 
The letter is your block. The first number is the floor you are on; 0 being ground floor, 1 being first etc. The remaining numbers are your room number on that floor. For example, B214 is B block, floor 2, room 14.
Morton and LMH 
The first letter is your block. The first number is the floor you are on and there is also a Ground Floor (G). The remaining numbers are your room number on that floor. For example, B2011 is B block, floor 2, room 11.

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Once you Arrive 

What's in my accommodation?
You can find information about the facilities in each accommodation here.

What is a Room Inventory?
The Room Inventory confirms the condition of your room on arrival and can be found on Liverpool life in Requests. You should confirm that the items listed are present, and note any damage. At the end of the academic year, your accommodation will be inspected and a note will be made of any additional damage or loss that may have arisen. Please note that filling in this form is for recording existing damage and is not the way to bring about a repair.  Any matter in need of attention should be reported in the first instance via the Repairs section of Requests on Liverpool Life or to the Hall Reception.
 
What is a Halls Inspection?
Once you’re moved in and settled Halls Management will come round to do a Halls Inspection. This is to make sure that each resident is abiding by the regulations set in your Residency Agreement and take action where they see issues or concerns. The inspections will mainly consider the key room rules (below) but will also  check that your room is reasonably clean and hygienic. You will be contacted in advance to let you know when halls inspections will take place.
 
Key room rules to remember 
 
1. No cooking equipment – kettles, toasters, grills, rice cookers or ANY other cooking device
2. No heaters - Your rooms have lots of flammable bedding & clothes and these little heaters can cause a fire very quickly so please do not buy one. All rooms should have some method of heating control so if you are not sure how to control the temperature in your room or have a concern please come and ask one of our Customer Service assistants to show you.
3. Be careful with electricals - Overloading sockets causes lots of damage each year and can result in the electrics failing for others too, as well as being a fire hazard. 
4. Candles or buring incense are strictly prohibited
5. Smoking– It is illegal to smoke indoors and this includes your room, your bathroom, the kitchen and anywhere inside the building. Evidence of smoking in your room will cost you £50 instant fine plus referral to the warden if you continue to break the law in this way.
6. Pets – pets are strictly forbidden in halls, this is not a suitable environment for a pet.