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Accommodation

Customer Satisfaction Survey 2017

By MParish 30 Mar 2017

The Customer Satisfaction Survey has ended and the results are in...

As I'm sure you're aware, thanks to all the emails,  Campus Living have just undertaken the Customer Satisfaction Survey. The survey was distributed amongst all the students who live in our residences as well as the UPP halls.

We received 1385 responses to the survey this year, which accounts for 29.9% of students living in halls! UPP halls (RB, ER, HR & JP) received a total of 365 responses with a response rate of 28.1%.

We gave all of our participants the chance to win one of our prizes. Students in our halls were entered into a draw to win a £75, £50 or £25 Amazon voucher and given the chance for the hall with the highest percentage of responses to win £200. UPP students could win a £50 Amazon voucher as well as £200 for their hall! 

The Campus Living Hall prize was won by Forest Court- with a response rate of 55.2%.  

The UPP Hall prize was won by Hazlerigg-Rutland Hall - with a response rate of 38%.

The winners of the individual prizes will be drawn next week so keep your eye on our Facebook to find out who our lucky winners are!

Thank you to everyone who filled in the survey and gave us their honest thoughts!

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